Shipping and Delivery
Pickomo uses accredited shipping partners Blue Dart, Aramex and Gati. We may use other shipping parties depending on the requirements of the product(s) to be delivered.
The Shipping / Assembly charges are included in the final cost of the product which is displayed on our website. In the event any additional charge(s) (whether on account of special delivery requests, redelivery requests or otherwise) are payable on a product, the same will be communicated to you, by email, prior to dispatch of your order. Pickomo reserves the right to withhold delivered of products for non-payment of such additional charges.
Pickomo reserves the right to change/recall this offer of free shipping. This offer may not be available in certain delivery areas.
Ordinary Delivery Timelines
The estimated delivery time for each product is 15 to 20 Working Days. We will render our best efforts to ensure your product is delivered within the specified timeframe. However, these timeframes are only an estimate and we do not guarantee delivery of your product within the said timeframe.
Our shipping timeframes are as follows:
Standard Air Shipping: This is the method used to most small-medium sized non-fragile items. You may expect to receive your order within 3-5 business days from the date of shipment within metro cities.
Surface Shipping: Heavy and/or large items, furniture and fragile items are shipped by ground service. You may expect to receive your order within 7-10 business days from the date of shipment.
There maybe unforeseen delays due to manufacturing or import delays. We will inform you of these delays as and when possible.
Extended Delivery Timelines
In certain cases the delivery timelines may vary from those specified on the Website, amongst others, for the following reasons:
a) Products which are made-to order or customised based on your requirement.
b)The area in which the product is to be delivered is not supported by our shipping partners.
Ordinarily, Pickomo will promptly notify you of an anticipated delay in the delivery of your product(s).
Delivery of your Order
At the time of delivery, please inspect the outside packaging to ensure that there is no physical damage. If damaged, do not accept delivery of the order and immediately get in touch with us at [email protected]
If for some reason, your product has not been delivered to you within the estimated timeframe specified on the Website, please confirm with your co-workers / family members if they have received the same on your behalf. If your product has not been received by you / your family members / co-workers then please get in touch with us at [email protected]